Terms of Service

Last updated: December 4, 2025

1. Acceptance of Terms

By accessing or using ImageSticker.pro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Service Description

ImageSticker.pro provides AI-powered image generation services ("Sticker Generation") using Google Gemini API technology. Users purchase credits to generate custom stickers in various art styles.

2.1 Credit System

Credit Types: Pro Credits and Standard Credits are separate and non-interchangeable
Credit Consumption: 1 credit is consumed per successful sticker generation attempt
Credit Expiration: All purchased credits expire 30 days after the purchase date. Each new purchase extends the expiration date by 30 days from the purchase timestamp.
Failed Generations: Credits are automatically refunded if generation fails due to technical errors (excluding user input errors)
No Rollover: Expired credits cannot be recovered or refunded

2.2 Generated Image Storage & User Responsibility

CRITICAL: WE DO NOT STORE GENERATED STICKERS.

Generated sticker images exist only in your browser's memory during your active session. We do NOT save, store, or retain any generated images on our servers or in any database.

YOU ARE SOLELY RESPONSIBLE for downloading and saving any stickers you wish to keep. You MUST use the download mechanism provided immediately after generation. Once you close the browser tab, reload the page, or navigate away, all generated images are permanently lost and cannot be recovered.

LOST IMAGES CANNOT BE REGENERATED: Due to the nature of AI image generation, each generation request produces a unique result. If you lose an image (through browser closure, crash, or failure to download), we cannot recreate the exact same image. The AI will generate a different result each time, even with identical inputs. You may only use additional credits to generate new images, which will differ from the original.

By using this Service, you acknowledge and accept that:

Generated stickers are displayed in your browser only (client-side storage)
No server-side backup or storage of generated images exists
Lost images cannot be regenerated or recreated in any case
AI generation produces unique results each time - exact reproduction is impossible
Generating new images requires consuming additional credits
We are NOT responsible for any lost images due to browser closure, crashes, or user error
Image storage beyond initial generation and display is YOUR responsibility

3. Payment Terms

3.1 Pricing

All prices are listed in USD and processed through our payment provider LemonSqueezy. Prices are subject to change with 30 days notice.

3.2 Payment Processing

Payments are processed by LemonSqueezy, a third-party payment processor. By making a purchase, you agree to LemonSqueezy's terms and privacy policy. We do not store your payment card information.

3.3 Taxes

Prices do not include applicable sales tax, VAT, or other local taxes. Taxes will be calculated and added at checkout based on your billing address.

4. AI Service Limitations

4.1 Third-Party Dependency

IMPORTANT: This Service relies on Google Gemini API, a third-party artificial intelligence service operated by Google LLC. We have no control over the availability, performance, or rate limits of the Gemini API.

4.2 Rate Limiting

Google imposes rate limits on API usage that are beyond our control. During high-demand periods, you may experience:

Delayed generation times
Temporary service unavailability
Error messages indicating "AI Service Unavailable"

We implement automatic retry logic (up to 2 retries) and model fallback mechanisms to minimize disruptions, but cannot guarantee uninterrupted service.

4.3 Content Restrictions

Google's AI safety filters may block or refuse to generate content deemed inappropriate, violent, or otherwise violating Google's usage policies. Such blocks result in generation failure and automatic credit refund.

5. Refund & Dispute Resolution Policy

5.1 Limited Remedies

Your sole and exclusive remedies for any complaint, dispute, or service issue are limited to ONE of the following two options:

Service Credit Refund: We may issue credits to your account for future sticker generation (same tier as original purchase). Service credits do NOT extend your expiration date.
Monetary Refund: We may refund the amount paid for the specific transaction in question to your original payment method within 14 business days.

5.2 Refund Eligibility

Refunds may be granted for:

Technical failures resulting in credit deduction without image generation
Accidental duplicate purchases (within 24 hours)
Service unavailability exceeding 48 consecutive hours

Refunds will NOT be granted for:

Expired credits (30-day expiration is clearly stated at purchase)
User input errors (incorrect emoji selection, invalid images)
Dissatisfaction with generated sticker artistic quality
Google Gemini API safety filter blocks
Temporary rate limit delays (under 48 hours)
Partially used credit packs

5.3 Refund Process

To request a refund or service credit:

Email support@imagesticker.pro within 7 days of the transaction
Include your order ID, Firebase UID, and detailed description of the issue
We will respond within 5 business days with a resolution determination

5.4 Dispute Arbitration

Any disputes not resolved through our refund process shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or class action lawsuit.

6. Warranty Disclaimer

6.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability or fitness for a particular purpose
Warranties of uninterrupted or error-free operation
Warranties regarding the accuracy, quality, or reliability of generated content

6.2 No Guarantee of Availability

We do not warrant that:

The Service will be available at all times or on demand
Google Gemini API will be accessible or function as expected
Generated stickers will meet your specific requirements or expectations
Credits will be usable before expiration (due to rate limits or outages)

6.3 Third-Party Services Disclaimer

WE ARE NOT RESPONSIBLE FOR THE PERFORMANCE, AVAILABILITY, OR POLICIES OF THIRD-PARTY SERVICES INCLUDING GOOGLE GEMINI API, FIREBASE AUTHENTICATION, OR LEMONSQUEEZY PAYMENT PROCESSING. YOUR USE OF THESE SERVICES IS GOVERNED BY THEIR RESPECTIVE TERMS.

7. Limitation of Liability

7.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 30 DAYS PRECEDING THE CLAIM.

7.2 Exclusion of Consequential Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits or revenue
Loss of data or content
Cost of substitute services
Business interruption

8. User Responsibilities

8.1 Account Security

You are responsible for maintaining the security of your Firebase Authentication credentials. We are not liable for unauthorized access to your account.

8.2 Prohibited Uses

You agree NOT to:

Use the Service for illegal purposes
Attempt to reverse engineer or circumvent credit consumption mechanisms
Upload content that violates third-party intellectual property rights
Generate content that violates Google's AI usage policies
Abuse refund processes or engage in fraudulent chargebacks

8.3 Content Policy & NSFW Prohibition

NSFW CONTENT IS STRICTLY PROHIBITED.

You may NOT use this Service to generate, attempt to generate, or upload source images containing Not Safe For Work (NSFW) content, including but not limited to:

Sexually explicit or suggestive content
Nudity or partial nudity
Violence, gore, or graphic injury
Hate speech, harassment, or discriminatory content
Illegal activities or regulated goods (weapons, drugs, etc.)
Content depicting or exploiting minors in any way
Any content that violates applicable laws or regulations

Automated Enforcement via Google Gemini Safety Filters

All generation requests are automatically screened by Google Gemini API's built-in safety filters. These AI-powered filters are operated and enforced by Google LLC, not by ImageSticker.pro.

Google's safety filters automatically block content deemed inappropriate, including NSFW, violent, hateful, or otherwise policy-violating material. When content is blocked:

The generation fails immediately
Credits are refunded as a courtesy for first-time or isolated incidents
The block is logged with your user account for audit purposes
WARNING: Repeated violations (3 or more safety blocks) will trigger account review and may result in suspension or termination without further warning

Refund Policy for Safety Blocks: While we refund credits for safety blocks as a courtesy, this does not indicate acceptance or tolerance of policy violations. Our zero tolerance policy remains in effect, and we monitor all safety block events. Users with repeated violations will have their accounts suspended or terminated regardless of refunds issued.

Account Termination & Enforcement

We actively monitor safety filter blocks and user activity. We reserve the right to:

Immediately suspend or terminate accounts that repeatedly attempt NSFW generation
Revoke access without refund for content policy violations
Report illegal content to appropriate authorities
Cooperate with law enforcement investigations
Share violation records with payment processors (LemonSqueezy) as required

All generation attempts are logged with your Firebase Authentication user ID, timestamp, and safety filter results. This audit trail enables enforcement and investigation of policy violations.

Reporting Violations

If you encounter content that violates this policy or believe an account is being used inappropriately, report it to: abuse@imagesticker.pro

Zero Tolerance: We have zero tolerance for NSFW content. First violation may result in immediate account termination without warning. No refunds will be issued for credits associated with terminated accounts.

9. Intellectual Property

9.1 Generated Content Ownership

You retain ownership of images you upload. Generated stickers are provided for your personal use. We make no claims to intellectual property rights in generated content.

9.2 AI-Generated Content Limitations

AI-generated content may not be eligible for copyright protection under current laws. We make no representations regarding the copyrightability of generated stickers.

9.3 Trademarks and Third-Party References

Certain art style names reference well-known animation styles, brands, or artistic aesthetics (e.g., "Disney," "Pixar," "Funko Pop," "Nintendo," "Simpsons," "Family Guy," "South Park"). These references:

Are used solely for descriptive purposes to help users understand the general visual style being generated
Represent approximate, generalized artistic styles inspired by popular aesthetics, not exact reproductions
May not precisely match any particular expected style or official appearance
Do NOT imply affiliation, endorsement, authorization, or sponsorship by the trademark owners
Are not owned by or associated with ImageSticker.pro
All trademarks and brand names are the property of their respective owners

Important: ImageSticker.pro is an independent service and is not affiliated with, endorsed by, or sponsored by any companies or brands referenced in art style descriptions. The use of these names is intended solely to describe generalized artistic styles and does not suggest any connection with the trademark owners.

Style Accuracy Disclaimer: AI-generated results using these style names are approximate interpretations and may vary in their resemblance to the referenced styles. We make no guarantees that generated content will precisely match any specific artistic style, brand aesthetic, or user expectations.

Generated content is created by AI based on style descriptions and does not reproduce, copy, or infringe upon copyrighted characters or works. Users are responsible for ensuring their use of generated content complies with applicable intellectual property laws.

10. Termination

We reserve the right to suspend or terminate your account for violations of these Terms, including abuse of the refund process, fraudulent activity, or excessive API abuse. Termination does not entitle you to a refund of unused credits.

11. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms. Material changes will be published on this site with 30 days notice.

12. Governing Law

These Terms are governed by the laws of the State of Arkansas, United States, without regard to conflict of law principles.

13. Contact Information

For questions about these Terms, contact us at:

Email: support@imagesticker.pro
Website: https://imagesticker.pro

Summary of Key Points

✅ NSFW content strictly prohibited - automated enforcement via Google Gemini safety filters
✅ Generated stickers NOT stored by us - download immediately or lose them
✅ Safety filter blocks = credits refunded, but repeated violations (3+) result in account termination
✅ Credits expire 30 days after purchase
✅ Service depends on Google Gemini API (rate limits beyond our control)
✅ Two remedies only: service credits OR monetary refund
✅ No refunds for expired credits, lost images, user errors, or artistic quality
✅ No warranties - service provided "as is"
✅ Liability capped at amount paid in last 30 days