Privacy Policy
Last updated: January 20, 2026
1. Introduction
ImageSticker.pro, operated by Frejos LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sticker generation service.
2. Information We Collect
2.1 Account Information
When you sign in with Google, we collect:
- Email address: For account identification and communications
- Display name: For personalization
- Profile picture: For account display (optional)
- Firebase User ID (UID): For authentication and database operations
2.2 Usage Data
We automatically collect:
- Credit balance and transactions: Purchases, generations, refunds, expirations
- Generation history: Timestamps, art styles selected, model tier used
- API usage logs: IP address, user agent, generation metadata
- Error logs: Failed generation attempts and error types
- Analytics data: Page views, user interactions, session duration, device type (via Google Analytics - see Section 10)
2.3 User Content
When you use our service, we process:
- Uploaded images: Temporarily processed for sticker generation
- Custom prompts: Optional text instructions for generation
- Generated stickers: Stored temporarily for download
2.4 Payment Information
We do NOT store payment card information. All payment processing is handled by LemonSqueezy. We only receive:
- Order ID and transaction reference
- Payment amount and currency
- Order confirmation email
2.5 Telegram Account Linking (Optional)
When you choose to link your Telegram account for sticker pack creation:
- Telegram User ID: Numeric identifier from Telegram
- Telegram Username: Your @username (if set)
- Verification Code: Temporary code for account linking (deleted after verification)
- Linked Account Status: Whether your Telegram account is currently linked
2.6 Referral Program Data
When you participate in our referral program, we collect:
- Referral code: Your unique referral code and generation timestamp
- Referral activity: Number of successful referrals (qualified and pending)
- Redemption events: When and by whom your referral code is redeemed
- Purchase verification: Purchase amounts associated with referrals (for qualification verification)
- Earned rewards: Total Pro and Standard credits earned through referrals
- Fraud detection data: IP addresses and user agents for referral activity to prevent abuse
How we use referral program data:
- To administer the referral program and distribute rewards
- To prevent fraud, abuse, and self-referrals
- To calculate and track earned credits
- To generate analytics for program improvement
- To enforce referral program terms and conditions
3. How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Process sticker generation requests | Uploaded images, prompts, art style preferences | Contract fulfillment |
| Manage credit balance and billing | Firebase UID, credit transactions, order history | Contract fulfillment |
| Provide customer support | Email, usage history, error logs | Legitimate interest |
| Prevent fraud and abuse | IP address, usage patterns, refund history | Legitimate interest |
| Improve service quality | Aggregated usage statistics, error rates | Legitimate interest |
| Send service notifications | Email address | Contract fulfillment |
4. Data Sharing and Disclosure
4.1 Third-Party Services
We share data with the following trusted service providers:
Google Gemini API (AI Processing)
Data Shared: Uploaded images, emoji selections, art style preferences, custom prompts
Purpose: AI-powered sticker generation
Privacy Policy: Google Privacy Policy
LemonSqueezy (Payment Processing)
Data Shared: Email address, Firebase UID, order details
Purpose: Payment processing and order fulfillment
Privacy Policy: LemonSqueezy Privacy Policy
Firebase / Google Cloud (Infrastructure)
Data Shared: All account and usage data
Purpose: Authentication, database, hosting, API backend
Privacy Policy: Firebase Privacy Policy
Google Analytics (Usage Analytics)
Data Shared: Page views, user interactions, device information, anonymized IP addresses
Purpose: Service improvement, user experience optimization, performance monitoring
Privacy Policy: Google Privacy Policy
Telegram Messenger (Sticker Pack Hosting)
Data Shared: Sticker images (512×512), emoji associations, pack metadata (name, title)
User Identification: Telegram User ID, username (for pack ownership attribution)
Purpose: Create and manage public sticker packs via Telegram Bot API
Privacy Policy: Telegram Privacy Policy
Data Retention: Stickers stored on Telegram servers indefinitely until pack deleted
Public Nature: All sticker packs are publicly visible and searchable by Telegram users worldwide
4.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations (subpoenas, court orders)
- Enforce our Terms of Service
- Protect our rights, property, or safety
- Prevent fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. Any such change will be published on this site.
5. Data Retention
⚠️ IMPORTANT: Generated Stickers Are NOT Stored by Our Service
Generated stickers exist only in your browser's memory during your active session. We do NOT store, save, or retain generated images on our servers. Once you close or reload the browser page, all generated stickers are permanently lost.
YOU ARE RESPONSIBLE for downloading and saving any stickers you want to keep immediately after generation. Use the download button provided for each sticker. We cannot recover lost stickers after your browser session ends.
| Data Type | Retention Period | Reason |
|---|---|---|
| Uploaded images | Deleted immediately after processing | Privacy protection - sent to Google Gemini API only for generation |
| Generated stickers | NOT STORED - Browser memory only | User must download immediately. Lost on page close/reload. |
| Transaction logs | 7 years | Tax compliance, audit requirements |
| Credit ledger | 7 years | Financial record-keeping |
| Account data | Until account deletion requested | Service provision |
| API logs (metadata only) | 90 days | Troubleshooting, security monitoring (no image content) |
| Telegram account linkage | Until unlinking requested or account deletion | Service provision for sticker pack management |
| Telegram sticker packs | Stored on Telegram servers indefinitely | Managed by Telegram, not ImageSticker.pro |
6. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: Data is encrypted during transmission and storage
- Access Controls: Strict access controls ensure user data isolation
- Authentication: Secure authentication mechanisms protect account access
- API Security: Request verification and rate limiting prevent abuse
- Monitoring: Automated systems detect and alert on suspicious activity
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
7. Your Privacy Rights
7.1 Access and Export
You have the right to request a copy of your personal data. Email support@imagesticker.pro to request a data export (JSON format).
7.2 Correction
You can update your display name and profile picture through your Google account settings. Email us to correct inaccurate transaction data.
7.3 Deletion (Right to be Forgotten)
You can request permanent account deletion by emailing support@imagesticker.pro. Deletion is irreversible and includes:
- All account data and credit balance (no refunds for unused credits)
- All generated stickers and upload history
- All preferences and settings
Note: Transaction logs will be retained for 7 years per legal requirements, but will be anonymized (email and Firebase UID removed).
Note on Telegram Sticker Packs: Account deletion will unlink your Telegram account from ImageSticker.pro, but will NOT delete sticker packs you created on Telegram. To delete packs, use ImageSticker.pro before requesting account deletion, or @Stickers Telegram bot for assistance.
7.4 Opt-Out of Marketing
We do not send marketing emails. Service-related emails (purchase confirmations, expiration warnings) cannot be opted out of while you have an active account.
7.5 Do Not Sell
We do NOT sell your personal information to third parties. We do not engage in targeted advertising or data brokerage.
8. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. By using our service, you consent to the transfer of your data to these jurisdictions.
For EU users: We rely on Google Cloud's and LemonSqueezy's GDPR-compliant data processing agreements and standard contractual clauses.
9. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us immediately.
10. Cookies and Tracking
10.1 Essential Cookies (Always Active)
These cookies are required for the service to function:
- Authentication: Firebase session cookies (keeps you logged in)
- Preferences: Art style selection, last settings used (local storage)
- Cookie Consent: Stores your analytics consent choice
10.2 Analytics Cookies (Optional - Requires Consent)
We use Google Analytics to understand how users interact with our service:
- What we track: Page views, button clicks, feature usage, session duration, device type
- What we DON'T track: Generated images, uploaded photos, custom prompts, personal conversations
- IP Anonymization: Your IP address is anonymized before storage
- Data Retention: Analytics data retained for 14 months
- Your Control: You can opt-out at any time via the cookie banner or browser settings
10.3 Advertising and Marketing
We do NOT use advertising cookies, remarketing pixels, or third-party marketing trackers (Facebook Pixel, TikTok Pixel, etc.). Google Analytics is used solely for service improvement, not advertising.
10.4 Managing Your Cookie Preferences
You can control analytics cookies through:
- Cookie Banner: Accept or decline when you first visit the site
- Browser Settings: Block all cookies (may affect functionality)
- Google Analytics Opt-Out: Install browser add-on
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be published on this site. Continued use of the service after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or to exercise your rights, contact:
Data Controller: Frejos LLC
Address: 701 South St STE 100, Mountain Home, AR 72653
Email: support@imagesticker.pro
Subject Line: "Privacy Request - [Your Request Type]"
We will respond within 30 days of receiving your request.